Frequently Asked Questions
Questions? We’ve got answers!
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What are your hours?
Goodies Hours:
- Monday 9 am – 10 pm
- Tuesday 9 am – 10 pm
- Wednesday 9 am – 10 pm
- Thursday 9 am – 10 pm
- Friday 9 am – 10 pm
- Saturday 9 am – 9 pm
- Sunday 10 am – 6 pm
On holidays, we are usually open 10 am – 6 pm, with the exception of being closed only 2 days of the year, December 25th and January 1st.
When is my cake ready?
If you placed your order on-line or over e-mail, it will be ready when we open.
How large should my cake order be?
- 7-8″ round cake will generously serve 8-10 people (Standard Size)
- 4-5″ round cake will generously serve 4 people
- 6″ round cake will generously serve 6-8 people
- 10″ round cake will generously serve 16-18 people
- 1/4 slab cake will generously serve 25 people
- 1/2 slab cake will generously serve 50 people
- Full slab cake will generously serve 100 people
Please note the wedding cake serving sizes differ from this, inquire with your email request.
Do all of your cakes come in these sizes?
Most of our cakes can be ordered in the above-mentioned sizes if they are ordered in advance.
On short notice, we only have certain sizes available to maintain our high standards for freshness and quality.
Can I get writing on my cake?
If you would like your cake personalized, please remember to pre-order on the website!
For in store purchase, you can ask for a Happy Birthday Plaque for an additional $3.50 (no writing).
We no longer personalize cakes without notice, thank you for your understanding.
How much do your cakes cost?
Generally, an 8″ round cake costs $47 – $57. Any cake customization will affect pricing.
- 4-5″ round cakes start at $22
- 6″ round cakes start at $37
- 10″ round cakes start at $63
- 1/4 slab cakes start at $80
- 1/2 slab cakes start at $120
- Full slab cakes start at $230
*These prices include tax.
How many days in advance should I order my cake?
Please advise that we need a minimum of 2 business days for online orders, if you need your order before this please visit our shop we have 7 showcases of cakes, pies, cheesecakes and so much more to choose from.
For Custom and Wedding Cakes, please try to send your request at least 2 weeks ahead. Depending on demand, as our weekends book up quickly especially during the wedding season.
What kind of specialty cakes do you do?
We can create almost any type of cake to suite your needs. Feel free to send us a photo of what you have in mind and we will send you a quote. This is done on this contact form.
We can do photo images, tiered cakes, buttercream art, and amazing fondant cakes too. If you’re not sure what type of cake to pick, we can help you choose.
We specialize in wedding, birthday, baby shower, and many other celebration cakes. All you have to do is let us know what you need, and we do the rest!
How can I place an order?
Simply place your order directly from our website, just click on the cake, then order now and use the drop down to choose your size and proceed with the prompts. But if your order needs customization you can e-mail [email protected] with a picture for a quote. If you need a cake today come on in, we usually have 30-40 cakes ready at any time. Plus so many other options!
What is your cancellation policy?
For regular items, please kindly notify us 2 business days in advance if you would like to cancel your order.
For Custom orders, we require a minimum 50% deposit, this is non-refundable if you decide to cancel your order.
Why is my cake frozen?
Due to our limited staff we have frozen some of our cakes to keep up with demand. If you receive a cake that is partially frozen this is normal, and the cake is still made fresh. It will just need to be left out for a couple hours to thaw before eating.
When we make our cakes, because we are using real and fresh ingredients, the cakes are quiet delicate. In order to decorate them, we freeze them after prepping to ensure the cakes look as beautiful as possible. If you have any questions or concerns, please ask any of our counter staff and they will be happy to help you out. You can request some cakes to be frozen too for travel purposes.